Car parking rate

Man fined £100 for charging electric car at McDonald’s

A man who paid £35 to charge his electric car while having lunch at a McDonald’s was later fined £100. Amar Tanna, 36, drove to McDonald’s and discovered the branch’s car charging station was in use. So he decided to have lunch first, then charge his car afterwards.

He said: “The rate they charged was extortionate – double the cost of electricity I had paid before to charge my car. But I had to charge it or else I couldn’t get home.” #

But Amar didn’t realize the limit for staying in the car park is 90 minutes – even if you’re using the charger, LeicestershireLive reports.

After loading the car, Amar drove home, then was fined £100. InstaVolt’s Customer Service Manager, Katherine Binks, told Amar, “Unfortunately, parking restrictions are managed by a third party, which means that existing parking restrictions still apply to our customers, even when they use our charging stations.” She added that InstaVolt’s signage at its stations said “existing parking restrictions still apply.”

She said this was also described in her Frequently Asked Questions (FAQ). Ms Binks added: “We appreciate the inconvenience caused by these fines and have provided you with a ‘proof of charge’ letter containing details of your charge to assist you in your appeal, should you wish to appeal the notice.

“We hope your appeal is successful and if you need any further information, please let us know.” However, Amar’s appeal was unsuccessful – and he has to pay the fine.

He said: “I’ve also written to McDonald’s but the problem is they have a separate parking company that does the enforcement. I don’t think I’ll get much of a response. [from the parking enforcement company]. The parking company is the usual type of business – hard to find with a one-page website.”

Amar Tanna was handed a £100 parking ticket

McDonald’s responded to Amar in a letter, which reads: “As a company, implementing enforcement measures in our parking lots is only done after careful consideration and as a last resort. We use primarily parking measures to ensure that there are spaces available for our customers’ vehicles, as well as to deter unwarranted or unreasonably prolonged use of the facility.

“I can confirm that this car park is operated by an independent company who are responsible for monitoring the car park and taking details of registration numbers. Restaurant rules and signs clearly state the policy and applicable charges.

“I hope you understand that in order to maintain a consistent approach, we must adhere to the guidelines in place whether you have been in the restaurant during the duration of the stay or not. Thus, in a situation such as a clear violation of parking regulations, we are unable to deal with individual cases or cases on an individual basis.

“Suffice to say that if a customer violates the clearly displayed parking rules, he will receive a ticket.” Coventry Live attempted to contact the parking company, Civil Enforcement Ltd, but they asked us to enter a parking charge reference number.


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