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Buyer slams Coles for ‘disrespectful’ act after carts left in disabled parking bay

Frustrated shopper slams Coles for ‘disrespectful’ act after more than 20 carts were left in disabled parking bay

  • A Coles shopper was frustrated after noticing a problem at his local store
  • The woman claims a line of carts covered a disabled parking spot
  • Images show more than 20 carts sprawling across the parking space
  • A Coles spokesperson said the issue was now resolved.

A frustrated customer has slammed Coles after noticing an ongoing ‘disrespectful’ trolley issue at her local supermarket.

The Western Australian woman shared a series of images on Coles’ Facebook page claiming that several trolleys had been left unattended in the disabled parking space.

The photos show a line of more than 20 carts stretching across the parking space reserved for people with disabilities or a condition.

Buyer Coles from Western Australia has shared a series of images online claiming several trolleys were left unattended in the disabled parking bay

“I’m so sick of not being respected by Coles staff, it’s a constant battle with management and cart handlers at Coles,” the woman wrote online.

‘I’m so sick of not being respected by Coles staff it’s a constant battle with Coles management and cart handlers,’ the woman wrote online, adding that she was shopping at the South Hedland store.

“Every time I complain the manager ‘PROMISES’ it will never happen again. What a joke. It’s been over five years and nothing has changed.

She added a scathing assumption stating: ‘Obviously Coles doesn’t care about people with disabilities.

On the woman’s Facebook profile, she is open that she lives with Ehlers-Danlos syndrome – a disorder that affects the skin and joints, leaving the person in pain.

On Facebook, other customers were in disbelief and shared a comment about it.

“This is appalling behavior from the manager, hope the company treats them appropriately,” one person wrote.

Another said: “Bad shape indeed, don’t they have cart bays?”

A representative for Coles saw the woman’s message and said action would be taken.

“We are disappointed to hear about your experience and we are truly sorry for the inconvenience caused,” the comment read.

“We have now relayed this information to our Store Manager and Regional Manager to follow up with the team and remind them of our courtesy expectations. We hope you will notice an improvement in the future.

A Coles spokesman said the supermarket giant had spoken to trolley handlers and the issue was now resolved.

A Coles spokesman said the supermarket giant had spoken to trolley handlers and the issue was now resolved.

A Coles spokesman said the supermarket giant had spoken to trolley handlers and the issue was now resolved.

“We are truly disappointed to hear about our valued customer’s experience. We are working hard to ensure our stores and car parks are accessible and easy to shop for,” the spokesperson told Daily Mail Australia.

“We have spoken to our trolley collectors in South Hedland to ensure the correct procedures are followed in the future.”

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